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Operations staff of some of Nigeria’s commercial banks informed Nairametrics that they were instructed to write down all the serial numbers of the new naira notes whenever customers make withdrawals. The staff requested anonymity as they feared being punished.
Banks started giving out the new naira notes on the 15th of December as promised by the central bank. Nairametrics investigation reveals the notes available for most banks are the N1000 notes as most of the lower denominations are yet to be released.
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However, rather than take them down manually like they currently do with the new naira notes, they do so using cash counting machines.
According to a banker, the existing cash counting machines do not have the same features for naira withdrawals. Nairametrics cannot confirm if this is the case for all banks.
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